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Sales Account Manager

Sales Account Manager

Rocky Mounts is a vibrant business dedicated to making premium products for the transportation of bikes on vehicles.

This position will work directly with retail and online wholesale customers and distributors with the goal of helping them optimize their relationship with Rocky Mounts.

You will be interacting with wholesale customers, helping them understand their needs and you will be entering orders into the systems, with a focus on detail and accuracy.

Attention to detail and ability to focus are critical for this role. Familiarity with online tools such as Shopify and QuickBooks are helpful but not critical. More critical is the need to be a self-starter, a focused and creative problem solver and the desire to satisfy customers both large and small.

Experience in the Outdoor, Cycling or Automotive industry will be a big plus, as would experience managing key accounts.

We have a small and enthusiastic team. We all pitch in, when necessary. There will be days you’ll be asked to help out in another area. There will also be days when others will ask if you need help.  If this is a problem, this job isn’t for you.

What you’ll be doing:

  • Input Sales Orders
  • Work on optimizing Dealer and Distributor relations
  • Managing MAPS and Violations
  • Management of Big Commerce site for dealers
  • Big Commerce Dealer relations
    • Approval
    • Welcome letter
    • Dealer concerns
    • Inventory updates
  • Navisphere shipping
    • Backcountry 
    • REI 
    • QBP
  • REI account management 
    • Ariba 
    • CH Robinson
    • Vendor Relations
    • Special Order Requests 

What you’ll need:

Sales experience, preferably in the bike or outdoors industry

Key account experience is helpful

Experience with Excel, Google Docs, and QuickBooks

Willingness to help others on your team

A strong work ethic

Willingness to travel

Interest in working at a growing company where you can make a difference

What we’ll provide:

Competitive compensation

Hands-on Training


A sense of being on a team

A bike-centric environment surrounded by others with funny tan lines and plugged into the local cycling community


Interested? NO PHONE CALLS- send resume and cover letter to