Free shipping and free return shipping over $49 in the continental USA. If you have any problems with your order, Just visit our return center and we will get a return label off to you. All orders ship from Grand Junction, Colorado, 80501. UPS Transit times for ground delivery can be seen in the map above.
- All items in stock unless noted.
- We ship Monday through Friday, all orders placed after 2pm on Fridays will ship Monday morning.
- Orders received by 2pm Mountain Time will ship the same day
- Orders to Boulder, Ft. Collins, Denver, Colorado Springs & other towns along I-70 & I-25 will arrive the next business day with free shipping
- If going on an epic ride and need the product by a certain deadline, please be advised there are certain delays out of our control. For your sanity, plan ahead a few days to give yourself some breathing room and select UPS or Fedex only
- If selecting Priority Mail or First Class by the Postal Service, the package will arrive in 1-3 business days. If you need the product by a deadline, use UPS or Fedex as the Postal Service can be hit or miss.
- Please note that we are only able to accept items that are in like new condition within 30 days of receipt. We accept racks that are in the box, have been installed, and removed but are still clean and have not been used to transport bikes.
- If the rack is found not to be in new and unused condition, the refund amount will be left to the discretion of our customer service team. We will not offer a full refund on used items.